Moving? What Are the Most Important Points You Should Remember
▪ May my mover collect charges upon delivery?▪ May my mover extend credit to me?
▪ May my mover accept charge or credit cards for my payments?
Subpart C—Service Options Provided
▪ What service options may my mover provide?
▪ If my mover sells liability insurance coverage, what must my mover do?
Subpart D—Estimating Charges
▪ Must my mover estimate the transportation and accessorial charges for my
move?
▪ How must my mover estimate charges under the regulations?
▪ What payment arrangements must my mover have in place to secure delivery
of my household goods shipment?
Subpart E—Pickup of My Shipment of Household Goods
▪ Must my mover write up an order for service?
▪ Must my mover write up an inventory of the shipment?
▪ Must my mover write up a bill of lading?
▪ Should I reach an agreement with my mover about pickup and delivery times?
▪ Must my mover determine the weight of my shipment?
▪ How must my mover determine the weight of my shipment?
▪ What must my mover do if I want to know the actual weight or charges for my
shipment before delivery?
Subpart F—Transportation of My Shipment
▪ Must my mover transport the shipment in a timely manner?
▪ What must my mover do if it is able to deliver my shipment more than 24 hours
before I am able to accept delivery?
▪ What must my mover do for me when I store household goods in transit?
To find out click here

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